Glossary

The AI agent glossary.

Plain-English definitions of the terms behind AI agents, voice AI, and automation, the language Tether AI is built on.

What is an AI agent?

Software that uses an AI model to pursue a goal and take real actions, not just answer questions.

The platform layer that lets a business build, run, and govern AI agents in production.

An AI program that answers and places phone calls in a natural-sounding voice.

An AI agent that answers a business’s incoming calls and messages 24/7.

The authoritative, trusted source for a given type of business data.

Whether to build agent infrastructure in-house or adopt a platform and customize on top.